By shopping with us, you are accepting all of the following conditions:
If the item is not your size, you have 5 days to contact us and 20 days to return it from the date it was received. If this item is in your possession for more than 5 days, it will be considered used and WE WILL NOT REPLACE IT. THERE ARE NO EXCEPTIONS!
In case you no longer want the product for whatever reason and this product is not defective, you have the right to make a return, as long as it is within 5 calendar days. In this case, the procedure is as follows: Send us the product you do not want and once we receive it we will provide you with a code with the same amount that will be exclusive to spend in our store.
You will NOT be able to opt for any refund or replacement if you made a mistake when entering the shipping address.
The buyer pays the return shipping fee in all situations, except if the product is defective.
All returned items MUST BE in their original packaging and you MUST PROVIDE us with the tracking number and the specific reason for the return.
We will refund YOUR TOTAL AMOUNT once we receive the item in its original condition and packaging with all components and accessories included. Or you can choose to get a replacement.