By shopping with us, you are accepting all of the following conditions:
- In the case that the item is defective, you have 14 days to contact us. If this item is in your possession more than 5 days, it is considered used and WE WILL NOT MAKE A REFUND OR REPLACEMENT. THERE ARE NO EXCEPTIONS!
- If the product includes a table of measures, you can NOT opt for any refund if the reason is that you have made a mistake when choosing the size.That also includes the conversion of sizes.
- You will NOT be able to opt for any refund or replacement if you made a mistake when entering the shipping address.
- The buyer pays the return shipping fee in all situations, except if the product is defective.
- All returned items MUST BE in their original packaging and you MUST PROVIDE us with the shipping tracking number and the specific reason for the return.
- We will refund YOUR TOTAL AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included. Or, you can choose to have a replacement.